{"id":27797,"date":"2024-12-20T09:54:21","date_gmt":"2024-12-20T09:54:21","guid":{"rendered":"https:\/\/thuisbatterijoutlet.eu\/?page_id=27797"},"modified":"2025-01-14T08:05:19","modified_gmt":"2025-01-14T08:05:19","slug":"garantie-klachten","status":"publish","type":"page","link":"https:\/\/thuisbatterijoutlet.eu\/cs\/zarucni-reklamace\/","title":{"rendered":"Z\u00e1ruka a reklamace"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Na na\u0161ich produktech n\u00e1m z\u00e1le\u017e\u00ed a logicky d\u011bl\u00e1me v\u0161e pro to, abychom v\u00e1m je dodali ve \u0161pi\u010dkov\u00e9m stavu. P\u0159esto se n\u011bkdy stane, \u017ee se objedn\u00e1vka b\u011bhem p\u0159epravy rozbije nebo \u017ee se stane n\u011bco jin\u00e9ho, co v\u00e1m d\u00e1 d\u016fvod k reklamaci. Podle evropsk\u00e9ho pr\u00e1va odpov\u00edd\u00e1me za ka\u017edou vadu shody, kter\u00e1 vyjde najevo ve lh\u016ft\u011b dvou let od dod\u00e1n\u00ed zbo\u017e\u00ed. Podle nizozemsk\u00fdch z\u00e1kon\u016f m\u016f\u017eete m\u00edt dal\u0161\u00ed pr\u00e1va. Pokud zjist\u00edte nebo byste m\u011bli zjistit vadu v\u00fdrobku, mus\u00edte n\u00e1s v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b kontaktovat. P\u0159im\u011b\u0159en\u00e1 lh\u016fta je v ka\u017ed\u00e9m p\u0159\u00edpad\u011b dva m\u011bs\u00edce. Za ur\u010dit\u00fdch okolnost\u00ed m\u016f\u017ee b\u00fdt p\u0159ijateln\u00e1 i lh\u016fta del\u0161\u00ed ne\u017e dva m\u011bs\u00edce. Pokud n\u00e1s kontaktujete v\u010das, zajist\u00edme bezplatnou opravu nebo v\u00fdm\u011bnu.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Z\u00e1ruka<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud se u zakoupen\u00e9ho v\u00fdrobku vyskytne probl\u00e9m nebo z\u00e1vada, samoz\u0159ejm\u011b v\u00e1m r\u00e1di pom\u016f\u017eeme. Nejprve n\u00e1s kontaktujte telefonicky nebo e-mailem. \u010casto je pak ji\u017e mo\u017en\u00e9 naj\u00edt \u0159e\u0161en\u00ed. Pokud \u0159e\u0161en\u00ed na d\u00e1lku nen\u00ed mo\u017en\u00e9, m\u011bli byste podat \u017e\u00e1dost o z\u00e1ruku. K tomuto \u00fa\u010delu pou\u017e\u00edv\u00e1me z\u00e1ru\u010dn\u00ed formul\u00e1\u0159. \u017d\u00e1dost o z\u00e1ruku m\u016f\u017eete podat pomoc\u00ed n\u00e1sleduj\u00edc\u00edch krok\u016f:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.&nbsp;<a href=\"https:\/\/thuisbatterijoutlet.eu\/cs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kliknut\u00edm sem si st\u00e1hn\u011bte z\u00e1ru\u010dn\u00ed formul\u00e1\u0159<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Vytiskn\u011bte si formul\u00e1\u0159 a kompletn\u011b jej vypl\u0148te<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. V\u00fdrobek zabalte a spolu se z\u00e1ru\u010dn\u00edm formul\u00e1\u0159em za\u0161lete na adresu:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Z\u00e1suvka pro dom\u00e1c\u00ed baterie (My Home Battery B.V.)<br><\/strong>Adresa: Brugginksweg 9, 7555 PB Hengelo<br>\u010c\u00edslo obchodn\u00ed komory: 94768501<br>\u010c\u00edslo DPH: CS 866887416B01<br>E-mailov\u00e1 adresa:<a href=\"\/cs\/klanten@thuisbatterijoutlet.eu\/\"> klanten@thuisbatterijoutlet.eu<\/a><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>St\u00ed\u017enosti<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">V\u017edy se m\u016f\u017ee st\u00e1t, \u017ee n\u011bco nep\u016fjde podle pl\u00e1nu. Doporu\u010dujeme, abyste n\u00e1m nejprve zaslali st\u00ed\u017enost na e-mailovou adresu klanten@thuisbatterijoutlet.eu. Pokud to nepovede k \u0159e\u0161en\u00ed, je mo\u017en\u00e9 p\u0159edlo\u017eit spor ke zprost\u0159edkov\u00e1n\u00ed prost\u0159ednictv\u00edm spole\u010dnosti Stichting WebwinkelKeur na adrese\u00a0<a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>. Od 15. \u00fanora 2016 budou moci spot\u0159ebitel\u00e9 v EU registrovat st\u00ed\u017enosti tak\u00e9 prost\u0159ednictv\u00edm platformy Evropsk\u00e9 komise pro \u0159e\u0161en\u00ed spor\u016f. Tuto platformu ODR naleznete na adrese\u00a0<a href=\"http:\/\/ec.europa.eu\/odr\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/ec.europa.eu\/odr<\/a>. Pokud va\u0161e st\u00ed\u017enost je\u0161t\u011b nen\u00ed projedn\u00e1v\u00e1na jinde, m\u016f\u017eete ji podat prost\u0159ednictv\u00edm platformy Evropsk\u00e9 unie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Wij geven om onze producten en doen logischerwijze ons best om deze in topconditie aan u te leveren. Toch komt<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-27797","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/pages\/27797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/comments?post=27797"}],"version-history":[{"count":2,"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/pages\/27797\/revisions"}],"predecessor-version":[{"id":29057,"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/pages\/27797\/revisions\/29057"}],"wp:attachment":[{"href":"https:\/\/thuisbatterijoutlet.eu\/cs\/wp-json\/wp\/v2\/media?parent=27797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}